Shipping policy
Shipping Policy
Last updated: May 30, 2026
Thank you for visiting and shopping at lumenesttoys.com. This Shipping Policy outlines our fulfillment practices and delivery estimates to ensure a seamless shopping experience.
Order Processing Time
All orders for our Magic Clay Kits are processed within 2 to 3 business days (Monday through Saturday, excluding Sundays and federal holidays). "Processing time" refers to the period from payment confirmation to the moment the shipment is securely packaged, labeled, and dispatched from our facility.
Shipping Origin & Domestic Delivery
To ensure efficient and safe delivery, we fulfill all orders domestically from our specialized warehouse infrastructure within the United States.
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Shipping Origin: United States Fulfillment Center
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Estimated Shipping Time: Once dispatched, standard domestic delivery takes approximately 5 to 10 business days to arrive at your destination.
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Total Estimated Delivery Window: Approximately 7 to 13 business days from the day you place your order.
Shipping Costs
We are pleased to offer Free Standard Shipping on all clay toy orders across the United States. No hidden transaction fees or handling surcharges apply at checkout.
Tax Information
Since we ship domestically within the United States, no customs duties apply. Applicable Sales Tax will be automatically calculated and added at checkout in accordance with local state tax regulations based on your shipping destination.
Delivery Delays
Please note that delivery timelines are estimates. Unforeseen carrier disruptions, extreme weather conditions, or high-volume holiday seasons may cause minor delays. We appreciate your patience and understanding.
Contact Shipping Support
If you have any questions or require assistance regarding your order tracking, please contact us:
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Email: support@lumenesttoys.com
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Address: 32210 Vegas Dr, Warren, Michigan 48093
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Phone: (586) 556-5475